Implementing CRM: from technology to knowledge

RecordNumber
12953
Author
David jesse finnegan and leslie P.willcocks
Title
Implementing CRM: from technology to knowledge
Publication
John wiley & sons ,ltd.
Publication Year
2007
Collation
344
ISBN
0470065266
Link To Document :
http://dl.iust.ac.ir/dL/search/default.aspx?Term=12953&Field=0&DTC=11

David jesse finnegan and leslie P.willcocks