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RecordNumber
30306
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Author
Greenberg, Paul
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Title
CRM at the speed of light : essential customer strategies for the 21st century
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Author Statement
Paul Greenberg
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Edition
3rd ed
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Publication
McGraw-Hill/Osborne
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Publication Year
2004
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Collation
xviii, 670 p. : ill. ; 25 cm
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Notes
0072231734
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Subject
Customer relations -- Management , Electronic commerce
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.G743
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LC Date
2004
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وارد کنندة اطلاعات
zadehmohammadi
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Link To Document :
