چكيده به لاتين
Abstract
According to investigations conducted in “Sarcheshmeh Copper Complex” )SCC), A systematic and approach to study, measure and evaluates spare parts supply chain performance has not been done over the years. While, due to the importance and basic responsibility of the SCC in order to supply required products for customers and resolve supply chain problems to create competitive advantage, it is necessary to measure and evaluate the SPSC of SCC.In the present study, to identify and analyze the problems in the spsc of SCC in the field of logistics and relations between them, the SCOR model has been used as the one of the most commont complete model for evaluating the performance of the supply chain.the improvement methods is determined through applying SCOR model in SCC spsc then to improve efficiency & effetieness of SPSC,A group AHP-TOPSIS applying is developed to rank improvement methods.SPSC evaluation of SCC using processes of SCOR model led to provide 20 methods. The most important method whose implementation has the most impact on improving SPSC performance, is the "Integration of supply chain and logistics information systems" with a weight of 0.699. The second priority is the "designing a system to select and evaluate the performance of spare parts suppliers" with a weight of 0.676 and the third improvement method with high importance is "reviewing and reforming processes and the structure of maintenance" with a weight of 0.643.
Keywords:Performance evaluation, Spare Parts Supply Chain, SCOR, AHP, TOPSIS, Sarcheshmeh Copper Complex
