19920

۱۹۹۲۰

طراحي مدل شايستگي هاي منابع انساني در سازمان هاي بازار محور

كارشناسي ارشد

مديريت مهندسي

۱۳۹۷

۱۳۹۷/۸/۲۹

دكتر سيامك نوري

دكتر علي بنيادي نائيني

صنايع

شايسته سالاري مفهومي است كه از نظر علمي و كاربردي بسيار مورد توجه مي باشد .براي واژه competency دو معني عمده شده است يكي به بازده يعني نتيجه آموزش كه عملكرد شايسته است مربوط مي شود . ديگري به داده ها يعني صفات اصلي فردي كه براي عملكرد شايسته مورد نياز مي باشد توجه مي نمايد. موضوع اين تحقيق طراحي مدل شايستگي هاي منابع انساني در سازمان هاي بازارمحور (مطالعه موردي شركت تناكس) مي باشد. پس از مطالعه منابع مختلف در خصوص انواع مدل هاي شايستگي ؛ مصاحبه هاي اكتشافي و نظرسنجي با نخبگان و متخصصين در حوزه هاي منابع انساني و بازاريابي صورت پذيرفت.جهت انجام تحقيق ميداني، پرسشنامه اعتبارسنجي شده مشتمل بر 91 مولفه شايستگي در پنج بعد شايستگي(توانايي ، دانش ، مهارت ، ويژگي هاي شخصيتي و راهبري ) در جامعه آماري مديران و كاركنان كليدي بازاريابي ومنابع انساني شركت تناكس توزيع گرديد. روايي پرسشنامه، با مشورت اساتيد شركت كننده در تحقيق به تاييد رسيده و استفاده از معيار فورنل و لاركر مويد روايي واگراي نتايج داشت. پايايي بالاي تحقيق، با استفاده از نرم افزار آماري SPSS و محاسبه مقدار 0.813 براي آلفاي كرونباخ، نشان داده شد. همچنين براي اطمينان ازپايايي ، از روش هاي اعتبار مركب (CR) و ميانگين واريانس استخراج شده (AVE) نيز استفاده گرديد. براي تحليل نتايج و طراحي مدل ساختاري ، داده¬هاي حاصل از 86 پرسشنامه جمع¬آوري شده، با استفاده از نرم افزار PLS و روش مدل¬سازي معادلات ساختاري SEM ، تحليل شدند.پس از تحليل نتايج ، مدل ساختاري براي شايستگي هاي منابع انساني بدست آمد. براين اساس بعد شايستگي ويژگي هاي شخصيتي باضريب مسير 68/0 و 15 مولفه شايستگي (همچون قانون مداري ،انتقادپذيري ،نتيجه گرايي وانعطاف پذيري) از اهميت بالايي برخوردار است. بعد شايستگي راهبري باضريب مسير 33/0 و 7 مولفه شايستگي (همچون توانمند سازي منابع انساني،تفكر راهبردي ،رهبري وجانشين پروري) ؛ بعد شايستگي مهارت باضريب مسير 17/0 و 8 مولفه شايستگي (همچون مديريت پروژه ،عملكرد ،بحران و بودجه بندي)؛ بعد شايستگي دانش باضريب مسير 1/0 و 7 مولفه شايستگي (همچون مولفه هاي مديريت دانش ، دانش فني و آگاهي شغلي)؛ بعد شايستگي توانايي باضريب مسير 1/0 و 9 مولفه شايستگي (همچون مولفه هاي هوشي و تفكر)؛ ابعاد شايستگي تشكيل دهنده مدل شايستگي منابع انساني در يك سازمان بازار محور مي باشند.بااستفاده از واريانس تبيين شده(R2) مي توان گفت كه مولفه هاي شايستگي مدل،97درصد تغييرات شايستگي منابع انساني راتبيين مي نمايند. واژه‌هاي كليدي: شايستگي , مدل شايستگي ,منابع انساني ,سازمان بازار محور,تناكس.

1397/10/22

Designing of Human Resources Competences Model For Market -Oriented Organizations

11/20/2018 12:00:00 AM

Meritocracy is a concept that is scientifically and practically of great interest. The subject of this research is " Designing of Human Resources Competences Model for Market -Oriented Organizations (Case Study : Tenax s.p.a company)". After studying various sources about various types of competency models; exploratory interviews with elites and experts in human resources and marketing. The questionnaire consisted of 91 competency components in abilities, knowledge, skills, personality traits and leadership fields Distributed between managers and staff in the marketing and HR department of Tenax company. The data of 86 questionnaires were analyzed using PLS software and method of Structural Equation Model (SEM). According to the results of the analysis, Competences Model was obtained. Afterwards, the field of personal traits with beta factor of 0.68 and 15 competency components (such as lawful, criticism, Consequentialism, and Resilience) is of great importance. Competency field of leadership with beta factor of 0.33 and 7 competency components (such as Human resources development, Strategic thinking, Leadership and Delegation of authority) , Competency field of skills with beta factor of 0.17and 8 competency components (such as Project management, Performance management, Crisis and Budget management) , Competency field of knowledge with beta factor of 0.1 and 7 competency components (such as elements of knowledge management, Technical knowledge and Job awareness) , Competency field of Abilities with beta factor of 0.1 and 9 competency components (such as types of intelligences and thinking) are recommended as competences fields for human resources competency model of a market -oriented organization. Keywords: Competency, Competences Model , Human Resources , Market -Oriented Organization ,Tenax. Meritocracy is a concept that is scientifically and practically of great interest. The subject of this research is " Designing of Human Resources Competences Model for Market -Oriented Organizations (Case Study : Tenax s.p.a company)". After studying various sources about various types of competency models; exploratory interviews with elites and experts in human resources and marketing. The questionnaire consisted of 91 competency components in abilities, knowledge, skills, personality traits and leadership fields Distributed between managers and staff in the marketing and HR department of Tenax company. The data of 86 questionnaires were analyzed using PLS software and method of Structural Equation Model (SEM). According to the results of the analysis, Competences Model was obtained. Afterwards, the field of personal traits with beta factor of 0.68 and 15 competency components (such as lawful, criticism, Consequentialism, and Resilience) is of great importance. Competency field of leadership with beta factor of 0.33 and 7 competency components (such as Human resources development, Strategic thinking, Leadership and Delegation of authority) , Competency field of skills with beta factor of 0.17and 8 competency components (such as Project management, Performance management, Crisis and Budget management) , Competency field of knowledge with beta factor of 0.1 and 7 competency components (such as elements of knowledge management, Technical knowledge and Job awareness) , Competency field of Abilities with beta factor of 0.1 and 9 competency components (such as types of intelligences and thinking) are recommended as competences fields for human resources competency model of a market -oriented organization. Keywords: Competency, Competences Model , Human Resources , Market -Oriented Organization ,Tenax.