RecordNumber
10095
Author
El-Haik, Basem
Title
Service design for six sigma : a roadmap for excellence
Author Statement
Basem El-Haik, David M. Roy
Publication
John Wiley
Publication Year
2005
Collation
xxi, 424 p. : ill. ; 24 cm
Notes
0471682918 , Includes bibliographical references (p. 409-417) and index
Subject
Six sigma (Quality control standard) , Total quality management
ADDED ENTRIES
Roy, David M., 1955 ,
LC Class
TS
LC Number
156
LC CutterNumber
.E38
LC Date
2005
وارد کنندة اطلاعات
حبيبي