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RecordNumber
10294
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Author
Finnegan, David
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Title
Implementing CRM : from technology to knowledge
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Author Statement
David Finnegan, Leslie P. Willcocks
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Publication
John Wiley & Sons, Inc
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Publication Year
2007
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Collation
xiii,327p.:illus
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Series
John Wiley series in information systems
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Notes
9780470065266 , Includes bibliographical references and index
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Subject
Customer relations -- Management , Customer services
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ADDED ENTRIES
Willcocks, Leslie ,
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.F563
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LC Date
2007
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وارد کنندة اطلاعات
داوري
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Link To Document :
