• RecordNumber
    10294
  • Author

    Finnegan, David

  • Title

    Implementing CRM : from technology to knowledge

  • Author Statement
    David Finnegan, Leslie P. Willcocks
  • Publication
    John Wiley & Sons, Inc
  • Publication Year
    2007
  • Collation
    xiii,327p.:illus
  • Series
    John Wiley series in information systems
  • Notes
    9780470065266 , Includes bibliographical references and index
  • Subject

    Customer relations -- Management , Customer services

  • ADDED ENTRIES
    Willcocks, Leslie ,
  • LC Class
    HF
  • LC Number
    5415.5
  • LC CutterNumber
    .F563
  • LC Date
    2007
  • وارد کنندة اطلاعات
    داوري
    • Link To Document
    https://dl.iust.ac.ir/dl/search/default.aspx?Term=10294&Field=0&DTC=2