RecordNumber
30306
Author
Greenberg, Paul
Title
CRM at the speed of light : essential customer strategies for the 21st century
Author Statement
Paul Greenberg
Edition
3rd ed
Publication
McGraw-Hill/Osborne
Publication Year
2004
Collation
xviii, 670 p. : ill. ; 25 cm
Notes
0072231734
Subject
Customer relations -- Management , Electronic commerce
LC Class
HF
LC Number
5415.5
LC CutterNumber
.G743
LC Date
2004
وارد کنندة اطلاعات
zadehmohammadi