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RecordNumber
30328
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Author
Buttle, Francis
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Title
Customer relationship management : concepts and tools
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Author Statement
Francis Buttle
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Publication
Elsevier
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Publication Year
2004
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Collation
xviii, 359 p. : ill. ; 25 cm.
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Notes
075065502X , Includes bibliographical references and index
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Subject
Customer relations -- Management
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.B88
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LC Date
2004
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وارد کنندة اطلاعات
zadehmohammadi
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Link To Document :
