RecordNumber
46234
Author
Dr.Gary S.Goodman
Title
Monitoring measuring and managing customer service
Publication
Jossey-Bass
Publication Year
2000
Collation
178
نام فايل
IUST eb-44 -- eb44d20
Link To Document :
http://dl.iust.ac.ir/dL/search/default.aspx?Term=46234&Field=0&DTC=2
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