57564

concepts, tools, and techniques for inspiring teamwork and motivation

Zachary Wong

1st ed

Jossey-Bass San Francisco

2007

xi, 351 p. : ill.

Includes bibliographical references (p. 343-344) and index. , Emergence of human factors -- Human factors and team dynamics in project management -- Key elements of team performance: content -- Key elements of team performance: process -- Key elements of team performance: behavior -- Secrets of managing the three key elements -- Key stages of team development -- Moving the team forward: facilitation techniques -- Personal space -- Team conflicts -- How conflicts affect personal space -- Expanding your space -- Managing good and bad behaviors -- Raising your game -- Those who break through will never go back -- Hearts and minds of human factors -- Personal leadership: putting it all together

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