• RecordNumber
    8891
  • Author

    Walker, Denis.

  • Title

    Customer first : a strategy for quality service

  • Author Statement
    Denis Walker
  • Publication
    Gower
  • Publication Year
    1990
  • Collation
    xii, 154 p. : ill. ; 26 cm
  • Notes
    0566028603 , Includes index
  • Subject

    Consumer satisfaction , Quality assurance , Customer services

  • LC Class
    HF
  • LC Number
    5415.5
  • LC CutterNumber
    .W34
  • LC Date
    1990