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RecordNumber
8891
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Author
Walker, Denis.
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Title
Customer first : a strategy for quality service
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Author Statement
Denis Walker
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Publication
Gower
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Publication Year
1990
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Collation
xii, 154 p. : ill. ; 26 cm
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Notes
0566028603 , Includes index
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Subject
Consumer satisfaction , Quality assurance , Customer services
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.W34
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LC Date
1990
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Link To Document :