RecordNumber
8891
Author
Walker, Denis.
Title
Customer first : a strategy for quality service
Author Statement
Denis Walker
Publication
Gower
Publication Year
1990
Collation
xii, 154 p. : ill. ; 26 cm
Notes
0566028603 , Includes index
Subject
Consumer satisfaction , Quality assurance , Customer services
LC Class
HF
LC Number
5415.5
LC CutterNumber
.W34
LC Date
1990