• RecordNumber
    9617
  • Author

    Weinstein, Art

  • Title

    Designing and delivering superior customer value: concepts, cases, and applications

  • Author Statement
    Art Weinstein and William C. Johnson
  • Publication
    St. Lucie Press
  • Publication Year
    1999
  • Collation
    xii, 388 p., illus
  • Notes
    1574442406 , Includes bibliographical references
  • Subject

    Customer satisfaction , Customer services

  • ADDED ENTRIES
    Johnson, William C. (William Charles) ,
  • LC Class
    HF
  • LC Number
    5415.5
  • LC CutterNumber
    .W442
  • LC Date
    1999
  • وارد کنندة اطلاعات
    كريمي
    • Link To Document
    https://dl.iust.ac.ir/dl/search/default.aspx?Term=9617&Field=0&DTC=2