Customer relationship management: a strategic imperative in the world of e-business

Author Statement

editor and contributor, Stanley A. Brown

Publication

John Wiley & Sons Canada

Publication Year

2000

Collation

xxiii, 345 p., illus

Notes

0471644099 , Includes bibliographical references

Subject

Electronic commerce , Customer relations

ADDED ENTRIES

Brown, Stanley A.

LC Class

LC Number

5415.5

LC CutterNumber

.C8

LC Date

2000

وارد کنندة اطلاعات

حسيني

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