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RecordNumber
9689
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Author
Yeh, Raymond Tzuu-Yau
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Title
Zero time: providing instant customer value- every time, all the time
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Author Statement
Raymond Yeh, Keri Pearlson, George Kozmetsky
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Publication
John Wiley
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Publication Year
2000
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Collation
xiv, 270 p., illus
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Notes
0471392450 , Includes bibliographical references
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Subject
Strategic planning , Consumer satisfactoin , Customer relations
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ADDED ENTRIES
Kozmetsky, George , Paerlson, Keri ,
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LC Class
HF
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LC Number
5415.5
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LC CutterNumber
.Y45
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LC Date
2000
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وارد کنندة اطلاعات
حسيني
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Link To Document :
