Fitzsimmons, James A.

Title

Service management: operations, strategy, and infomation technology

Name: Service management: operations, strategy, and infomation technology
Author: Fitzsimmons, James A.

Author Statement

James A. Fitzsimmons, Mona J. Fitzsimmons

Edition

3rd ed

Publication

McGraw-Hill, Inc

Publication Year

2001

Collation

xxvi, 646 p., illus., maps., +1 computer laser optical disc (4 3/4 in.)

Notes

007231267X , Includes bibliographical references

Subject

ADDED ENTRIES

Fitzsimmons, Mona J. ,

LC Class

LC Number

9980.5

LC CutterNumber

.F549

LC Date

2001

وارد کنندة اطلاعات

كريمي

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