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RecordNumber
9781
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Author
Fitzsimmons, James A.
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Title
Service management: operations, strategy, and infomation technology
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Author Statement
James A. Fitzsimmons, Mona J. Fitzsimmons
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Edition
3rd ed
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Publication
McGraw-Hill, Inc
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Publication Year
2001
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Collation
xxvi, 646 p., illus., maps., +1 computer laser optical disc (4 3/4 in.)
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Notes
007231267X , Includes bibliographical references
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Subject
Service industries
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ADDED ENTRIES
Fitzsimmons, Mona J. ,
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LC Class
HD
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LC Number
9980.5
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LC CutterNumber
.F549
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LC Date
2001
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وارد کنندة اطلاعات
كريمي
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Link To Document :
