چكيده به لاتين
The growing business environment, with rapidly changing and increasing uncertainty, combined with unexpected risks and unavoidable changes, has increased the likelihood of severe disruptions in the corporate supply chain. Therefore, it is very important to study supply chain resilience and how they respond to disruptions. In the present study, first, using a comprehensive study of supply chain resilience literature, the components of supply chain resilience were identified. Then, using interviews with experts of Goldiran Company, which is one of the largest home appliance supply chains in the country, each of the identified components was discussed according to the conditions of the company and some of them were reduced and some were added to them. The resilience component was studied. Then, using the significance-performance analysis method, and by presenting an appropriate questionnaire, the importance of each component and the performance of Goldiran regarding each of these components was determined by the experts of this company and finally by forming a matrix of significance-performance was determined. What approach should be taken with each of these 34 identified components? In this study, it was found that 7 components of the identified cases for supply chain resilience are of high importance from the perspective of Goldiran experts, but the company's performance on these components is poor, which should have a special focus on these components. One of the most important of these is the "emergency inventory". 10 components were of high importance from the experts' point of view and Goldiran's performance was also appropriate in these cases. Therefore, the current strategy of the company is suitable for these components. The "strategic warehouses" component is one of the most important. The 5 components are of little importance and the performance of Goldiran is also poor for them, so we should not focus too much on them. Regarding these components, we can mention the "existence of excess capacity". Finally, 12 components are of low importance from the experts' point of view, but Goldiran has an acceptable activity in their field, which should limit the resources allocated to these components. "Focus on standard processes" is one of these.
